Shipping/Return Policy

 

Shipping    

 FREE FOR ALL ORDERS!

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Returns:

All of our products have a 30-day (from the date of shipping) return policy. To return a product, please notify us by calling 916-719-5087 or email ET@ShineWellnessInc.com. Please include information such as product name, invoice # and reason for return. Our office will get back to you ASAP. YOU MUST RECEIVE an authorization from our office before sending back the product.

The returned product must be undamaged, in new or nearly-new condition, in its original package. We reserve the right to refuse returns on items that have been clearly damaged or used extensively.

Please think through and order responsibly. Most of our products especially the tubs are very costly to ship. Please select your shipment method accordingly. Keep a record of shipment until you have received credit or replacement merchandise. No refund for any handling, or postal insurance costs. We apologize for the inconvenience. The returned merchandise will be credited to your credit card or PayPal account.

DEFECTIVE/DAMAGED PRODUCTS:
Although we try our best to control quality, we recognize that occasionally a defective or damaged goods could be sent. Damaged shipment must be reported to us within 7 days of the date of receipt. Inspect all items upon receipt. Call us immediately for any damages or returns and retain packing slip and all packing materials. We will gladly replace or repair the item at no additional cost to you if it is returned within 7 days of the date of receipt.

CHANGE OF MIND/NO LONGER WANTED OR NEEDED
Buyer need pay full shipping cost to return, return within 30 days in original packages plus 15% restocking fee.

NON-RETURNABLE ITEMS:
We cannot accept returns on opened herbal products.
All sales are final. No return, on food and non-returnable items as marked.

RISK OF LOSS:
All items purchased from Shine Wellness Inc are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

FYI:
We are proud that our products are all natural solid cedar wood and Chinese Mahogany wood. It is only natural wood expand or contract due to your local weather conditions.
Here are some suggestions to take care of your customized all natural wood foot soak tubs.



Cedar Wood & Chinese Mahogany Wood Foot Tubs
Traditional Design Custom Hand Crafted Quality Tested

Benefits Of Cedar and Chinese Mahogany Wood:
• Remarkable stability
• Long lasting regardless of fluctuating temperatures or weather conditions
• Maintain water temperature
• Resistant to moisture and insect damage
• Cedar scent is commonly used as a soothing and relaxing aromatic application
• Chinese Mahogany is known as "Lucky Prosperity Trees" or " King Of All Trees"
Directions For Use:
• Place tub on flat surface (A towel or mat maybe used under tub to avoid slippage).
• Fill 1/3 of the tub with hot water
• Steep 1 or 2 herbal bags in the hot water for 3-5 minutes (For best results, boil herbs in boiling water for 5-10 minutes before use; Keep the bags in the water).
• Gradually add cold water until desired water temperature before using.
• Recommend soaking feet no more than 30 minutes.
• While soaking, rub feet together or hand massage gently.

Precautions:
• Avoid soaking 1 hour before or after meal.
• Do not use if you are pregnant, have open wounds on foot, or have specific medical condition.
• Always consult your physician should you have any concerns in using this product.
Tub Care Instructions:
• Soak the tub with 2/3 water overnight initially before use.
• Natural wood dries over time and may experience seepage, soaking the tub initially and regularly will regenerate the wood to its natural state.
• Discard used water, rinse, clean and dry after each use
• Avoid direct sunlight and heat sources. Bathrooms or rooms with moisture are best storage places.
• If tub is not used for extended period of time (5-10 days), soak tub with clean water for 24 hours, then place a moist sponge inside and seal the tub with a plastic bag to restore its moisture state.
Your persistent care will prolong the life of this custom crafted wooden tub for many joyous years to come.

For best results , use with our exclusively formulated natural foot soak herbs and foot massagers.